Shipping & Returns
Shipping Policy
At Wises Buy Shop, we are committed to delivering your order as quickly and safely as possible.
Processing Time
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Orders are processed within 1–3 business days.
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Orders are not processed on weekends or U.S. public holidays.
Shipping Time
Estimated delivery times:
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United States: 5–12 business days
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International: 7–20 business days (depending on destination)
Please note that delivery times are estimates and may vary due to weather conditions, customs processing, or carrier delays.
Shipping Costs
Shipping costs are calculated during checkout based on your delivery address and selected shipping method.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your package.
Incorrect Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for packages delivered to incorrectly provided addresses.
Return & Refunds
Your satisfaction is our priority.
You may request a return within 10 days of receiving your order.
To qualify for a return:
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Item must be unused.
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Item must be in its original packaging.
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Proof of purchase is required.
Non-Returnable Items
The following items cannot be returned:
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Gift cards
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Personalized products
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Final sale items
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Intimate or hygiene-related products (when applicable)
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Email:
wisesbuyshop@gmail.com
Please include:
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Order number
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Description of the issue
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Photos of the product
Refunds
Once your return is received and inspected, we will notify you regarding the approval of your refund.
Approved refunds are issued to the original payment method within 5–10 business days.